How do I recycle Fernway vapes?

You can recycle your Fernways at a dispensary near you. Head to our Store Locator to see recycling locations closest to you.

When you recycle in a Fernway dropbox, you may be eligible for a 10% discount on your Fernway purchase – just mention it at checkout. We recommend calling the dispensary ahead of your visit to confirm they’re offering the discount.

What's the difference between your vapes?

Flavor Line: Made with natural botanical terpenes.
Strain Collection: Made with fresh cannabis-derived terpenes.
Live Resin: Small-batch connoisseur-grade oil.

What's the difference between cartridges and the Fernway Traveler?

Cartridges work with 510-compatible batteries (like the STYLUS) for customization. Travelers are single-use, all-in-one units in 0.3g, 1.0g, and 2.0g sizes, ideal for on-the-go use.

How many hits per vape?

Approximately:
• 90 hits per 0.3g Traveler
• 150 per half-gram cartridge or Traveler
• 300 per full-gram cartridge or Traveler
• 600 per 2-gram Traveler PRO

What's in a Fernway vape?

Pure cannabis oil and terpenes – the aromatic compounds produced by cannabis and other plants. That’s it. No fillers, no shortcuts, no nonsense.

Are Fernway products tested?

All products undergo rigorous quality testing both in-house and by state-certified labs. Certificates of Analysis available upon request.

Are Fernway vapes tamper-proof?

Yes. Removing the mouthpiece destroys the vape, making it unusable.

What's a terpene infused joint?

These are joints made with 25%+ THC ground bud infused with bestselling terpene blends, delivering clear, delicious flavor – just like our vapes.

What makes your joints special?

Three elements: flavor from terpene infusions, premium flower (never shake or trim), and a functional cone design with ultra-thin rice paper, reusable ceramic tip, fragment-proof filter, freshness cork, and Fernway Seal.

Where can I buy Fernway products?

We’re available at licensed dispensaries all over NY, IL, MA and NJ. Want to see who’s got Fernway closest to you? Head to our Store Locator to find your nearest Fernway partner dispensary.

Can I buy online?

Yes, if there’s a dispensary in your area that offers home delivery. Look for the closest Fernway partners near you and check their websites to see if they offer home delivery.

Can I buy out of state?

You can purchase Fernway at licensed recreational dispensaries in Massachusetts, New Jersey, Illinois, and New York.

Do you have your own dispensary?

Nope! Though if you’re looking for Fernway gear and accessories – like the STYLUS Battery, or Fernway apparel – you can buy that directly from us at www.fernwaystore.com.

How do I turn on the 2G Traveler PRO?

Press the button five times rapidly within two seconds. You’ll see the screen turn on.

How do I change heat settings on 2G Traveler PRO?

Press three times:
• Green – Low (2.8v)
• Yellow – Medium (3.2v)
• Red – High (3.5v)

How do I know if 2G Traveler PRO is charged?

You’ll see the battery percentage on your Traveler PRO’s screen go to 100%.

How do I know when 2G Traveler PRO battery is low?

You’ll see the battery percentage go down on your Traveler PRO’s screen. No worries though – you can plug it into any USB-C charger, and thanks to the Traveler PRO’s passthrough charging you can even vape while you wait.

Why can't I get airflow through my joint?

Remove the freshness cork (silicone plug) from the mouthpiece.

How do I turn on my STYLUS?

Click the button five times rapidly when fully charged.

What's the best way to store Fernway Joints?

Keep it in the original jar and away from high temperatures. Store upright to prevent canoeing.

What's the best way to store Fernway vapes?

Store your Fernway upright in a cool place out of direct sunlight. The product box base works as storage.

My vape stopped working – what do I do?

First, check if battery is powered on (5 clicks). Check for clogging by inhaling gently. If clogged, use preheat cycle (two button presses, 15 seconds). If you’re using a cartridge, clean battery contacts with rubbing alcohol if no vapor appears. And if you still aren’t having success – email us at info@fernway.com.

Do Fernway cartridges work on non-Fernway batteries?

Yes. They work with other 510 batteries, though they’re optimized for Fernway models.

How big of a hit should I take?

An easy 3-second draw is a great place to start. Wait 15 minutes before another hit.

How do I change power settings on STYLUS?

Press button three times. Standard STYLUS settings:
• Low 2.6v (green)
• Medium 3.0v (blue)
• Medium-High 3.4v (purple)
• High 3.8v (red)

What's the best power setting?

• **Low**: Maximizes flavor
• **Medium**: Balanced hits
• **Medium-High**: Reduces flavor, increases vapor
• **High**: Maximizes vapor, minimizes flavor

How do I know when my vape is empty?

Burnt/metallic taste, missing flavor, or vanishing vapor indicate depletion.

My STYLUS broke or got lost – what do I do?

If you’re a STYLUS Care member, you can request a free replacement through our service request form. Not a member yet? Sign up for STYLUS Care to protect your battery going forward.