FAQs | Fernway

PRODUCT INFO

How many hits per cartridge?

There are approximately 150 average-size (3 second) hits per cartridge.

What’s in a Fernway vape cartridge?

Two things: 1) High-purity distilled cannabis oil and 2) natural terpenes, which are aromatic compounds produced by cannabis and other plants. That’s it. No fillers, no shortcuts, no nonsense.

Are Fernway products tested?

Yes. All our products are thoroughly tested by state-certified labs to detect any trace impurities –  microbes, mycotoxins, heavy metals, residual solvents, pesticides, and vitamin E acetate – before they ever go on shelves. You can request your Fernway product’s Certificate Of Analysis at your local dispensary.

Are Fernway cartridges tamper-proof?

Yes. It’s unsanitary and unsafe to reuse cartridges. Attempting to remove our signature mouthpiece will destroy the cartridge.

WHERE TO FIND US

Where can I buy Fernway products?

You can buy our products at dispensaries all over Massachusetts – head to our Store Locator to find out where. If you’d like to be notified about new dispensary drops, please follow us on Instagram and sign up for our email list.

Can I buy online?

No. Right now, state law only allows us to sell our products in licensed dispensaries. However, your local dispensary may allow you to place pre-orders for pickup online.

Can I buy out of state?

No. Fernway is only available in Massachusetts right now.

Do you have your own dispensary?

No. Instead, we partner with Massachusetts’ best dispensaries. That lets us focus on what we do best – making exceptional vape cartridges for people who celebrate the good life.

PRODUCT TIPS

What’s the best way to store vape carts and pens?

Store your cartridges upright in a cool place out of direct sunlight. This will keep your oil fresh for longer and help to prevent leaking and clogging. If you’re looking for an easy way to keep your cartridges upright, try using the base of your Fernway box!

My vape stopped working – what do I do?

First, determine whether your cartridge is clogged. Put your lips to the mouthpiece and inhale gently. If you don’t feel air flowing through the cartridge, your cartridge is clogged.

If your cartridge is clogged: Gently heat the cartridge by using the preheat cycle on your Fernway battery. Press the button twice and wait 15 seconds for the lights to turn off. If you are using a different battery, you can warm the cartridge by holding it in your hand, placing it on a heating pad, or just by holding down the battery’s button. Never place your cartridge in the microwave or on a hot surface.

If your cartridge isn’t clogged, but there’s no vapor coming out: Clean the contact plate on your battery with a Q-tip or small piece of cloth and some rubbing alcohol to get rid of any dirt or dust that might be disrupting the flow of current.

If you’re still having problems: Contact the retailer where you bought the cartridge for further assistance.

Will Fernway cartridges work on non-Fernway batteries?

Yes. While our cartridges are optimized for Fernway batteries, they will work with most 510 batteries. Simply screw the threaded base onto a battery and enjoy.

What’s the recommended draw time for proper dosage?

We find that a 3-second draw is a great place to start. Don’t pull too hard, because that can lead to clogging. Make sure to wait 15 minutes to feel the effects before taking another hit.

How do I change the power setting on my Fernway battery?

Once you turn your battery on, press the button 3 times to change the power level from low (green) to medium (blue) to high (red).

What’s the optimal power setting for a Fernway cartridge?

That all depends on what you’re looking for in your vapor experience! A hit using the low (green) power setting will emphasize flavor. A hit using the medium (blue) power setting will create a balanced hit. If you’re looking for maximum vapor production, try the high (red) setting. We recommend starting with the green setting if you’re new to vapes.

PRODUCT INFO

WHERE TO FIND US

Where can I buy Fernway products?

You can buy our products at dispensaries all over Massachusetts – head to our Store Locator to find out where. If you’d like to be notified about new dispensary drops, please follow us on Instagram and sign up for our email list.

Can I buy online?

No. Right now, state law only allows us to sell our products in licensed dispensaries. However, your local dispensary may allow you to place pre-orders for pickup online.

Can I buy out of state?

No. Fernway is only available in Massachusetts right now.

Do you have your own dispensary?

No. Instead, we partner with Massachusetts’ best dispensaries. That lets us focus on what we do best – making exceptional vape cartridges for people who celebrate the good life.

PRODUCT TIPS

What’s the best way to store vape carts and pens?

Store your cartridges upright in a cool place out of direct sunlight. This will keep your oil fresh for longer and help to prevent leaking and clogging. If you’re looking for an easy way to keep your cartridges upright, try using the base of your Fernway box!

My vape stopped working – what do I do?

First, determine whether your cartridge is clogged. Put your lips to the mouthpiece and inhale gently. If you don’t feel air flowing through the cartridge, your cartridge is clogged.

If your cartridge is clogged: Gently heat the cartridge by using the preheat cycle on your Fernway battery. Press the button twice and wait 15 seconds for the lights to turn off. If you are using a different battery, you can warm the cartridge by holding it in your hand, placing it on a heating pad, or just by holding down the battery’s button. Never place your cartridge in the microwave or on a hot surface.

If your cartridge isn’t clogged, but there’s no vapor coming out: Clean the contact plate on your battery with a Q-tip or small piece of cloth and some rubbing alcohol to get rid of any dirt or dust that might be disrupting the flow of current.

If you’re still having problems: Contact the retailer where you bought the cartridge for further assistance.

Will Fernway cartridges work on non-Fernway batteries?

Yes. While our cartridges are optimized for Fernway batteries, they will work with most 510 batteries. Simply screw the threaded base onto a battery and enjoy.

What’s the recommended draw time for proper dosage?

We find that a 3-second draw is a great place to start. Don’t pull too hard, because that can lead to clogging. Make sure to wait 15 minutes to feel the effects before taking another hit.

How do I change the power setting on my Fernway battery?

Once you turn your battery on, press the button 3 times to change the power level from low (green) to medium (blue) to high (red).

What’s the optimal power setting for a Fernway cartridge?

That all depends on what you’re looking for in your vapor experience! A hit using the low (green) power setting will emphasize flavor. A hit using the medium (blue) power setting will create a balanced hit. If you’re looking for maximum vapor production, try the high (red) setting. We recommend starting with the green setting if you’re new to vapes.

STAY IN THE KNOW WITH FERNWAY.

PLEASE CONSUME RESPONSIBLY. FOR USE ONLY BY ADULTS 21 YEARS OF AGE OR OLDER. KEEP OUT OF THE REACH OF CHILDREN.MARIJUANA SHOULD NOT BE USED BY WOMEN WHO ARE PREGNANT OR BREASTFEEDING. THIS PRODUCT HAS NOT BEEN ANALYZED OR APPROVED BY THE FOOD AND DRUG ADMINISTRATION (FDA). THERE IS LIMITED INFORMATION ON THE SIDE EFFECTS OF USING THIS PRODUCT, AND THERE MAY BE ASSOCIATED HEALTH RISKS. MARIJUANA USE DURING PREGNANCY AND BREAST-FEEDING MAY POSE POTENTIAL HARMS. IT IS AGAINST THE LAW TO DRIVE OR OPERATE MACHINERY WHEN UNDER THE INFLUENCE OF THIS PRODUCT. KEEP THIS PRODUCT AWAY FROM CHILDREN. THERE MAY BE HEALTH RISKS ASSOCIATED WITH CONSUMPTION OF THIS PRODUCT. MARIJUANA CAN IMPAIR CONCENTRATION, COORDINATION, AND JUDGMENT. THE IMPAIRMENT EFFECTS OF EDIBLE MARIJUANA MAY BE DELAYED BY TWO HOURS OR MORE. IN CASE OF ACCIDENTAL INGESTION, CONTACT POISON CONTROL HOTLINE 1-800-222-1222 OR 9-1-1. THIS PRODUCT MAY BE ILLEGAL OUTSIDE OF MA.

STAY IN THE KNOW
WITH FERNWAY

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PLEASE CONSUME RESPONSIBLY. FOR USE ONLY BY ADULTS 21 YEARS OF AGE OR OLDER. KEEP OUT OF THE REACH OF CHILDREN.MARIJUANA SHOULD NOT BE USED BY WOMEN WHO ARE PREGNANT OR BREASTFEEDING. THIS PRODUCT HAS NOT BEEN ANALYZED OR APPROVED BY THE FOOD AND DRUG ADMINISTRATION (FDA). THERE IS LIMITED INFORMATION ON THE SIDE EFFECTS OF USING THIS PRODUCT, AND THERE MAY BE ASSOCIATED HEALTH RISKS. MARIJUANA USE DURING PREGNANCY AND BREAST-FEEDING MAY POSE POTENTIAL HARMS. IT IS AGAINST THE LAW TO DRIVE OR OPERATE MACHINERY WHEN UNDER THE INFLUENCE OF THIS PRODUCT. KEEP THIS PRODUCT AWAY FROM CHILDREN. THERE MAY BE HEALTH RISKS ASSOCIATED WITH CONSUMPTION OF THIS PRODUCT. MARIJUANA CAN IMPAIR CONCENTRATION, COORDINATION, AND JUDGMENT. THE IMPAIRMENT EFFECTS OF EDIBLE MARIJUANA MAY BE DELAYED BY TWO HOURS OR MORE. IN CASE OF ACCIDENTAL INGESTION, CONTACT POISON CONTROL HOTLINE 1-800-222-1222 OR 9-1-1. THIS PRODUCT MAY BE ILLEGAL OUTSIDE OF MA.