Introducing Fernway STYLUS Care - Your Vape's Safety Net.

Love Your STYLUS? Get The FREE Warranty.

Life happens. One moment you’re enjoying your Fernway STYLUS, and the next, it’s either lost in the abyss of couch cushions or it takes a heartbreaking tumble. Don’t let these moments leave you without your favorite battery. With Fernway STYLUS Care, we’ve got your back (and your vape) covered.

Sign up now for our 2-year STYLUS Care warranty program. With it, you get:

  • Free replacements for any lost or broken STYLUS
  • Unlimited replacement chargers & pen caps
  • Early access to new and limited-edition models of STYLUS
  • Dedicated support for any STYLUS issues

Apply for STYLUS Care by sharing some basic info and a picture of your STYLUS as proof of purchase. Once you’re approved for STYLUS Care benefits, consider that a direct line to us for any STYLUS-related questions or issues.

We understand the bond you share with your STYLUS – let’s keep it going strong!

Are you here looking to submit a

STYLUS Care service request?

STYLUS Care Service Requests

FINE PRINT: The Fernway STYLUS Care warranty program offers a two-year coverage period for your STYLUS battery. Under this program, you are entitled to one replacement vape battery per month and unlimited vape battery chargers & pen caps per month. To claim, simply submit a form on the Fernway STYLUS Care page, and replacement units will be dispatched via standard ground shipping. While the warranty does not generally cover units lost or damaged due to misuse, modification, or unauthorized repair, exceptions can be made on a case-by-case basis if you contact us with a polite request. However, we urge you to handle your replacement with care. Claims must be submitted exclusively through the Fernway website or the email address. Fernway reserves the right to refuse warranty service at its discretion. By availing of this warranty, you consent to receive occasional marketing communications from Fernway. Proof of purchase is required to validate your claim.

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