How do I turn my Traveler or STYLUS on?

Both the Fernway Traveler and STYLUS come out of the box fully charged, so just turn them on by clicking the button five times fast. When you see the light flash, you’re good to go.

What’s the best way to store Fernway vapes?

Store your Fernway upright in a cool place out of direct sunlight. This will keep your oil fresh for longer and help to prevent leaking and clogging. If you’re looking for an easy way to keep your Fernway upright, try using the base of your Fernway box!

My vape stopped working – what do I do?

First, make sure your battery is turned on. For the Traveler and the STYLUS, this can be accomplished by pressing the button five times fast.

Second, determine whether your cartridge is clogged. Put your lips to the mouthpiece and inhale gently. If you don’t feel air flowing through the cartridge, your cartridge is clogged.

If your cartridge is clogged: Gently heat the cartridge by using the preheat cycle on your Fernway battery. Press the button twice and wait 15 seconds for the lights to turn off. If you are using a different battery, you can gently warm the cartridge by holding it in your hand, using a hair dryer, or just by holding down the battery’s button. Never place your cartridge in the microwave or directly on a hot surface.

If your cartridge isn’t clogged, but there’s no vapor coming out: Clean the contact plate on your battery with a Q-tip or small piece of cloth and some rubbing alcohol to get rid of any dirt or dust that might be disrupting the flow of current.

If you’re still having problems: Contact the retailer where you bought the cartridge for further assistance, and contact us if you need anything else!

Do Fernway cartridges work on non-Fernway batteries?

Yes they do. While our cartridges are optimized for Fernway batteries, they will work with other 510 batteries. Simply screw the threaded base onto a battery and enjoy.

How do I change the power setting on my Fernway STYLUS?

Once you turn your battery on, press the button 3 times to change the power level. There are 4 different power settings on each of our batteries.

For our STYLUS: Low = 2.6v (green), Medium = 3.0v (blue) , Medium-High = 3.4v (purple), High = 3.8v (red)

For our Live Resin STYLUS: Low = 2.4v (white), Medium = 3.0v (blue) , Medium-High = 3.4v (purple), High = 3.8v (red)

How do I recycle Fernway vapes?

It’s easy! Once you’re done with your cartridge or Traveler, go to our Store Locator to find a dispensary near you that has a Fernway Recycling Dropbox. Bring your finished cartridge or Traveler to your nearest recycling location, drop the vape in the Fernway Dropbox, and you’re good to go! We handle the rest.

Want to learn more about how we recycle finished vapes? Read about it here.

What’s the difference between your vapes?

Glad you asked! All our vapes are made with pure cannabis oil and terpenes.

Fernway Live Resin is small-batch conoisseur-grade oil. This is a true luxury product for anyone looking to experience the full, unique effects and flavor of the finest fresh cannabis.

With our Flavor Line, we use terpenes harvested from other botanicals – like fruits and herbs – to deliver delicious natural flavors.

With our Strain Collection, we use terpenes harvested from fresh cannabis to deliver a true-to-strain cannabis flavor profile.

What's the difference between Fernway cartridges and the Fernway Traveler?

They both deliver fantastic cannabis experiences, but we suggest you choose which one you want based on what you’re looking to do with it.

If you’re looking to fully customize your experience, we suggest our cartridges. Fernway vape carts use the most common cartridge-battery connection (aka a 510 thread) so you’ll need a Fernway STYLUS or any other 510-compatible battery to enjoy them.

If you’re on-the-go, or if you want to try out a new flavor in a smaller, more affordable size, we’d recommend the Fernway Traveler. It’s a fully recyclable, single-use all-in-one unit that comes in two unique sizes – 0.3 grams and 0.7 grams.

How many hits per vape?

Approximately:

• 90 average-size (3-second) hits per 0.3g Traveler
• 150 hits per half-gram cartridge
• 210 hits per 0.7g Traveler
• 300 hits per full-gram cartridge

What’s in a Fernway vape?

Two things and two things only:

• Pure cannabis oil and
• Terpenes, aka the aromatic compounds produced by cannabis and other plants.

That’s it. No fillers, no shortcuts, no nonsense.

Are Fernway vapes tamper-proof?

Yes. Since it’s unsanitary and unsafe to reuse vapes, we make ours tamper-proof. If you try to remove the mouthpiece it destroys the vape and makes it unusable.